A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2020 - 14:19 AWST
Update
Website provider has identified the issue and site is back up and running. We are monitoring the situation to ensure all components of the help portal are fully operational
Posted Sep 09, 2020 - 14:19 AWST
Identified
3rd party website provider experiencing an server issues affecting https://help.halo.toyota.com.au/ , Fleetsu support and vendor support are working towards resolution.
Posted Sep 09, 2020 - 13:48 AWST
Investigating
We are investigating an issue where help portal became unavailable.
Posted Sep 09, 2020 - 13:37 AWST
This incident affected: Web Application - Live and Web Application - UAT.